Company Overview
Company History
Through a series of strategic business moves, Xtreme Webhosting became
the Tier 1 hosting company it is today. Xtreme Webhosting thrives
in an industry that is constantly reinventing itself. With innovations
in customer service, ease of use, and special features for Xtreme
Webhosting customers, the company continues to stay one step ahead
of the competition.
Xtreme Webhosting employees take pride in offering some of the best
24 hour a day, customer-oriented support in the industry. Everyday
hundreds of businesses trust Xtreme Webhosting with their web presence,
reinforcing the Xtreme Webhosting tradition of industry-leading customer
service, top-notch network reliability, unsurpassed prices, and
innovative services.
Xtreme Webhosting provides low-cost feature-rich web hosting. The
Xtreme Webhosting business model emphasizes service to small and medium
sized businesses, allowing them to do e-commerce and focus on their
core competencies while Xtreme Webhosting handles their Internet site.
Why Xtreme Webhosting?
Xtreme Webhosting's excellent prices are not the only reasons why
our customers rave about our services! Our customers appreciate:
Industry-leading
Customer Care program
100% customer satisfaction
guaranteed
Unmatched reliability
Lightning-fast
network connectivity
Innovative support
technology
Rock Solid Network 99.5% Uptime Guaranteed
We've taken great strides to provide reliable access to you. Our
bandwidth saturation average (a measure of how crowded our systems
are) is less than 30%. We have redundant DS-3 (capable of 45Mbps
each) lines with diverse routes to the Internet Backbone, ensuring
our servers always have an active connection to the Internet. BGP
Peering allows us to automatically re-route traffic away from "Internet
Traffic Jams." This means when one part of the Internet slows
down your site will not be caught in the bottleneck. All of our
servers are fast Dual Pentium III based technology with 512+ MB
of RAM. We keep our servers at less than 50% capacity so even when
traffic peaks, our servers won't overload.
100% Customer Satisfaction Guaranteed
While our competitors force half- or full-year commitments, here
at Xtreme Webhosting you can pay month-to-month. All our server packages
come feature-rich and competitively priced. Our standard UNIX package
starts at only $3.95 per month, which includes dozens of useful CGI scripts
to enhance your site. You even have the option of pre-paying 1 year
in advance to receive a hefty discount. Because of this guarantee
to customer satisfaction, Xtreme Webhosting has grown quickly to hosting
sites for businesses in over 170 countries. If your site
requires secure server, FrontPage 2000, Real Audio/Video or any
of our other cutting-edge features then Xtreme Webhosting is the only
choice for your web hosting needs.
Unmatched Reliability
Xtreme Webhosting provides all of its clients with cutting-edge hardware,
software and technology. All of Xtreme Webhosting’s servers
are custom-built with the most reliable equipment for higher performance.
Best of all, there are less than 250 domains hosted on each of our
servers, unlike the majority of our competitors who host anywhere
from 500 to 1000 domains per server. With such a small number of
domains on each server there is a lower server load, disk access
time decreases and network speed increases.
Lightning-Fast Network Connectivity
Xtreme Webhosting has chosen five of the best backbone providers to
relay all traffic. This means that all our clients have a 99.5%
uptime guarantee. The network is designed around redundancy and
efficiency. BGP4, five DS3 lines and one OC3 connection to diverse
backbones and a fully 100 Mbps Cisco Switched network make the
Xtreme Webhosting network top-notch.
Custom Hosting Environment
We strongly believe that the environment where the servers are located
is as important to our client’s websites as the services our
clients are receiving. The Xtreme Webhosting Data Center is geographically
located near an Internet Exchange Point to minimize traffic hops
and optimize performance. Our Data Center features a Power Management
System which includes 2.5 megawatts premise power, a customer dedicated
power backed up by an Uninterruptible Power Supply (UPS), a 235,000
watt diesel generator, customer dedicated circuit breaker protection
and scalable customer power. We also have fire zones above the ceiling
and below the floor, specialized heat/smoke sensors and automatic
fire department notification. Our Mainframe Style Construction includes
HVAC, separate cooling zones, and seismically braced racks. Our
server hosting facility also uses scalable areas; cabinets, full
open racks, shared open racks, and are secured by motion sensors,
key-card access, video camera surveillance, a security breach alarm,
and 24/7 police monitoring. Our Network Operations Center is a high
security facility, and no customer is permitted to enter this area.
Certified technicians are monitoring the equipment 24 hours a day.
Innovative Support Technology
Xtreme Webhosting is currently hosting over 15,000 customers whose
skills range anywhere from novice-level to experts. These range
from personal websites to Fortune 500 corporations. The Xtreme
Webhosting
customer service center is staffed 24 hours a day to offer assistance
in any area. When the call center cannot resolve a customer's issue,
the dedicated Customer Care Team steps in to facilitate the resolution
of any problem, whether billing, technical or administration. At
no point does a Xtreme Webhosting customer feel alone; they know
that we are standing by waiting for their call. 24/7 online support chat,
members forums, helpdesk ticketing system and a dedicated online support
center, Xtreme Webhosting is constantly rated in the Top 10 of any
list for its support and dedication.